Recent advancements in biometric security are significantly enhancing fraud prevention measures in contact centers, primarily through the integration of authID with ServiceNow. This innovation is aimed at improving customer trust and operational efficiency while mitigating risks associated with fraud. The emphasis on strengthening security protocols is becoming more crucial in an increasingly digital environment. Overall, the focus on this theme reflects a proactive approach to safeguarding customer interactions.

The price action of ServiceNow (NOW) is impacted by broad market risk appetite, sector price trend, company-specific performance and market structure. The trend sentiment at -5 is extremely bearish. The market sentiment at 1.1 is very bullish. Trend sentiment measures the current trend of the stock price, and market sentiment reflects what market participants collectively think where the price will move next.There is no clear direction for NOW since trend sentiment and market sentiment are at the opposite directions. The positive sentiment force for sector is at 1.9, and the negative at -0.8 on 2026-01-18. The forces of and Stock Price Trend (-5) will drive down the price. The forces of Price Level Sentiment (0), Option Sentiment (0), Sector Price Trend (0.3), Valuation Sentiment (2.3), Market Risk Appetite (3.9), and Sentiment towards Fundamentals (4.8) will drive up the price. The sentiment for Sector Price Trend is calculated based on the price trend of related sector ETF. The sentiment for Option Speculation is calculated from put/call ratio. The Risk Appetite is calculated from Bitcoin price trend. Price Level sentiment is positive when oversold, and negative when overbought. Valuation Sentiment, and Sentimentals towards Fundamentals are extracted from headlines and market commentary. All sentiment scores are normalized on a -10 - +10 scale. The price level reaches 100 at Bollinger upper band, and zero at lower band.

Earning Release: 2026-01-28 02:00, EPS: $1.65, P/E: 77.14

NOW
Date	Attention	Price	Price Level	Change	10 Day Trend	Trend Sentiment	Hourly Trend	Hourly StdDev	Market Sentiment	Action	P	Fund.	News Sentiment
2026-01-18	0%(0%)					-5	-1.25%		1			4.8	-1
2026-01-17	0%(0%)					-5	-1.25%		1			4.8	-1
2026-01-16	0%(0%)	127.28	-9	-2.96%	-1.4%	-5	-1.25%	2%	1.4	Short	60%	4.8	-1
2026-01-15	0%(0%)	131.17	-10	-2.55%	-1.52%	-6.2	-1.55%	0.5%	1.1	Short	60%	4.8	6
2026-01-14	0%(0%)	134.6	-12	-2.6%	-1.36%	-5.8	-1.45%	0.5%	1.9	Short	60%	4.4	-1
2026-01-13	0%(0%)	138.19	-11	-3.12%	-1.08%	-4.4	-1.1%	0.5%	0.5	Short	60%	4	-1
2026-01-12	0%(0%)	142.64	11	0.59%	-0.8%	-2.6	-0.65%	0.5%	1	Short	65%	3.5	-1
2026-01-11	0%(0%)					-2.4	-0.6%		0.7			3.5	-1
2026-01-10	0%(0%)					-2.4	-0.6%		0.7			3.5	-1
2026-01-09	0%(0%)	141.8	8	-3%	-0.66%	-2.4	-0.6%	0.5%	1	Short	60%	3.6	-1
Wait action is recommended in three scenarios with either high uncertainty or high risk: 1. The trend sentiment and market sentiment are at the opposite directions. 2. Both trend sentiment and market sentiment are positive, but the price level is elevated. 3. Both trend sentiment and market sentiment are negative, but the price level is depressed. In an uptrend, as an investor, you may want to wait for the pullback to open long position. In a downtrend, the price will likely rebound after huge decline. As an investor, you may want to wait for the rebound to exit long position.
Market sentiment will accelerate the current trend when both trend sentiment and market sentiment are at the same direction. Market sentiment will generate volatility when it's at the opposite direction of the trend sentiment. News sentiment measures the daily emotion of the market. News sentiment may impact the daily price change while market sentiment is a more stable and consistent moving force.